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isoSolutions Expands Order Desk Capability

David T. Drummond ⎜Nov 16, 2015 ⎜ Industry

In order to provide improved service to its customers who place routine weekly and monthly orders, isoSolutions has established a dedicated order desk and hired a professional to process orders.

Orders are now processed by Ms. Jody Talibart in the Vancouver office. Jody is an accomplished Administrative Assistant with seven years of top-level administrative and corporate communications experience within diverse British Columbia organizations in the private, public, academic and non-profit sectors. Her background includes seven years of Executive Assistant experience at the CEO level and five years of Office Management experience. In her new role as Administrative Assistant, Marketing, Jody manages the isoSolutions order desk to provide an increased level of customer service. Jody is supported by the other office staff in Vancouver. She works closely with the order processing staff of our key suppliers, who provide the highest level of customer service in our industry.

The Managing Director of isoSolutions, David Drummond, welcomed Jody by declaring, “We work in an industry in which the medical aspects of our products and their time sensitivity demand a dedicated and professional commitment to delivering products to our customers when they need them. Jody and our other staff are committed to providing the very highest levels of customer service. Our customers expect that of isoSolutions.”

About isoSolutions Marketing & Management Inc.

More information on the company can be found at isoSolutions.

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isoSolutions Expands Office Staff

David T. Drummond ⎜Jan 15, 2015 ⎜ Industry

Reflecting its continuing and accelerating growth, isoSolutions last year established another office in Vancouver to accommodate its growing staff. The office provided a large area for staff work, internal meetings, record keeping, and meetings with visiting clients and suppliers.

To administer this office, isoSolutions has now established an effective team of office staff. Heading this team is Ms. Susan Ireland, who comes to isoSolutions with 20 years of administrative experience and is ideally suited to administer the increasing complexity of our business.

Ms. Ireland is ably assisted by Ms. Phoebe Xia and Ms. Anita Hille. Phoebe is a business graduate in administration and finance, with experience in the banking sector and knowledge of Chinese languages. Anita has worked in the biotechnology and housing sectors and has computer and time management skills. The office support is enhanced by Mr. Jeremy Lee, who contributes to preparation of our promotional materials as Design Coordinator.

David Drummond, Managing Director of isoSolutions, stated: “Sue, Anita, Phoebe and Jeremy greatly enhance the organization of our business and our ability to provide excellent service to our customers.”

Susan Ireland, Executive Assistant, added: “With Jeremy’s considerable skills and Anita and Phoebe’s excellent work efforts, they are all essential in keeping the office running efficiently. Their team work and dedication make them a pleasure to work with.”

About isoSolutions Marketing & Management Inc.

More information on the company can be found at isoSolutions.

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isoSolutions Adds Sales & Marketing Manager for North America

David T. Drummond ⎜Nov 29, 2014 ⎜ Industry

isoSolutions has expanded its sales and marketing resources by adding Ms. Patricia Acton, who will be responsible for the Canadian and United States markets. The sales and marketing team is now assigned as follows:

• Patricia Acton (Canada, United States)
• Marvin Calderón (Latin America)
• Hans Peng (Asia)
• Carlo Chemaly (Middle East, Europe, Africa)

The marketing representatives enable the customers to deal with isoSolutions in their native languages (English, Spanish, Portuguese, Mandarin, French and Arabic) The new organization is designed to provide the best solutions for the clients of the company.

Pat Acton brings to the team experience in business analysis and problem solving, with particular emphasis on long term customer relations and assistance. She is an asset to our team which is already strong in providing unique solutions to the nuclear medicine needs of the isoSolutions customer base.

David Drummond, Managing Director of isoSolutions, stated: “We are pleased to welcome Patricia to our team. We now have resources in place to respond to the needs of our customers in each of our major territories ‚Äì North America, Latin America, Asia and the Middle East.”

About isoSolutions Marketing & Management Inc.

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isoSolutions Establishes New Office

David T. Drummond ⎜Dec 1, 2013 ⎜ Industry

Reflecting its continuing and accelerating growth, isoSolutions has established another office in Vancouver to accommodate its growing staff. Although the corporate address will not change, there will now be a large area for staff work, internal meetings, record keeping, and meetings with visiting clients and suppliers.

To administer this office, isoSolutions has hired a full-time Executive Assistant. Susan Ireland comes to isoSolutions with 20 years of administrative experience and is ideally suited to administer the increasing complexity of our business. Ms. Ireland has worked previously for an international medical device company, an engineering company, a multi-national financial services firm, a medical treatment center, and the Special Olympics. Her experience has prepared her for the diversity of the isoSolutions business.

David Drummond, Managing Director of isoSolutions, declared: “This new office will provide an efficient working space for our staff to collaborate and to provide excellent service to our customers and results for our suppliers. We are excited to welcome Susan to our team, to manage this new working space and to help us to continue to grow the business.”

For more information please visit isoSolutions.

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