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Customer Service Manager Appointed

David T. Drummond ⎜Nov 3, 2017 ⎜ Market

Mr. Gabriel Freitas has been appointed as the Customer Service Manager for isoSolutions.  This new position provides general administrative support to the team, with primary responsibility for customer and supplier support. The main responsibilities of this position are to maintain the order desk and customer support.The Customer Service Manager will prepare quotations; receive, enter, acknowledge and distribute purchase orders and invoices; check and distribute shipping documents; process order changes; and correspond with suppliers, customers and sales managers regarding orders and new product requests. Other duties will include organizing tradeshows and logistics for tradeshows; coordinating website maintenance; preparing and distributing newsletters; managing promotional brochures; and assisting with staff training programs. (more…)

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